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STEP SUPPORT

FOR TRAVELERS FROM OVERSEAS

A travel caregiver for your trip to Okayama and Kurashiki

STEP SUPPORT accompanies travelers who need care, such as wheelchair users and older adults, on trips and home visits in Japan. A certified travel caregiver (旅行介助士) helps with moving around, toilet, meals and bathing.

Please note: our caregiver does not speak English. An interpreter or a family member who speaks Japanese must travel with you. This lets the caregiver focus fully on your care.

CONDITIONS

Before you book

  • An interpreter or a family member who speaks Japanese must travel with you for the whole trip.
  • Inquiries and planning must be in Japanese. Your interpreter, family, travel agency or hotel can contact us for you.
  • Before the trip, please tell us (in Japanese) about the traveler's illnesses, medicines, allergies, how far they can walk, and the care they need.
  • Please have travel insurance, and share its emergency contact with us.
  • We do not book travel. Please arrange transport and hotels yourself or through a travel agency.
SUPPORT

What we do

  • Accompanying you while sightseeing and moving around (walking support, pushing a wheelchair, help with steps and stairs)
  • Help with toilet, meals and bathing, and watching over you (bathing only if agreed in advance)
  • Checking steps and toilets at your destinations beforehand (Okayama and Kurashiki area)
  • A pointing sheet in English and Japanese, to check how you feel on the spot
  • A printed photo album (A4, both sides) and a report in Japanese, free of charge
PRICE

Price (tax included)

  • From 25,200 yen per day, depending on the level of care needed. Example: 63,000 yen for a 2-day, 1-night trip (care level 2).
  • Transport, hotel and ticket costs (including the caregiver's) are paid directly to your travel agency. We do not collect them. Small local costs such as the caregiver's meals are charged separately.
  • Interpreter fees are not included.
CONTACT

Consultation is free

Please ask your interpreter or a Japanese-speaking family member to contact us in Japanese, by phone (070-2278-8357) or through the inquiry form. Travel agencies and hotels are also welcome to contact us.

STEP SUPPORT is not a travel agency and does not make travel contracts or bookings. Based in Kurashiki, Okayama, Japan.